Privacy Policy
This Privacy Policy explains how Chens Group (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or use https://chensgroup.ca (the “Website”).
By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us or use our services, we may collect:
Full name
Email address
Phone number
Mailing address
Immigration-related details
Any information you voluntarily provide
b. Non-Personal Information
We may automatically collect:
IP address
Browser type
Device information
Pages visited
Time and date of access
Referring websites
This information is used for analytics and website improvement.
2. How We Use Your Information
We use your information to:
Provide and manage our services
Respond to inquiries and requests
Communicate with you
Improve website functionality
Maintain security
Comply with legal obligations
We do not sell, rent, or trade your personal information.
3. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Remember user preferences
You may disable cookies in your browser settings, though some features may not function properly.
4. How We Protect Your Information
We implement reasonable technical, administrative, and physical safeguards to protect your personal information against:
Unauthorized access
Disclosure
Alteration
Destruction
However, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Sharing of Information
We may share your information only in the following circumstances:
With trusted service providers who assist in operating our Website and services
When required by law, court order, or government authority
To protect our rights, safety, and property
All third parties are required to keep your information confidential.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
7. Data Retention
We retain personal information only as long as necessary to:
Provide our services
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements
When no longer required, information is securely deleted or anonymized.
8. Your Rights
Under applicable privacy laws, you may have the right to:
Access your personal information
Request corrections
Request deletion (where legally permitted)
Withdraw consent
Object to certain processing activities
To exercise these rights, please contact us using the information below.
9. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take steps to remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of the Website after changes means you accept the revised policy.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us through our Website or official communication channels or Email us at info@chensgroup.ca.